Vivint Ranked Highest in Home Security Customer Satisfaction
We are proud to announce that we have been ranked highest in customer satisfaction among home security brands by J.D. Power, one of the world’s most well-known and trusted providers of Voice of the Customer insights.
The J.D. Power 2017 Home Security Satisfaction StudySM found that Vivint Smart Home excelled in customer service and usage. Vivint is also the only company in the study to earn a Power Circle Rating of five, which is considered “Among the Best.”
“Customer obsession has been embedded in our culture for the past 20 years,” said Alex Dunn, president of Vivint Smart Home. “Every part of our business focuses on how we can delight our customers throughout each stage of the customer experience. We are honored to be recognized by J.D. Power as an industry leader in customer satisfaction.”
We strive for excellence because we believe in taking care of our amazing customers. Our opportunity to serve you, bring you peace of mind, and help with your day-to-day life is our focus and drives everything we do. Thank you for allowing us to make your home a smart home!
To learn more about the J. D. Power Home Security Satisfaction Study, click here.