Tips for living with your Vivint Smart Home
False alarms can be surprising and will keep you on your toes. Arming your system keeps your home and family safe, but it can take a little bit to learn new habits and sync up your routine with your system.
Here are some tips to preventing false alarms:
Get to know your system: familiarity with the system and how it works helps increase awareness of our habits and become accustomed to new habits more quickly
Click here to learn more about getting started with your system.
Memorize your 4-digit PIN
These are the three things you want to make sure everyone in your home knows:
- 4-digit PIN
- Duress code
- Verbal password
Practice arming and disarming your system
Ensure everyone in your home, including roommates, guests, new users, kids, etc., understand how the system works.
Familiarize yourself with potential points of false alarms
Make other users in the home aware as well of common doors and windows used regularly that will set off an alarm.
Red light, green light
Play a game of red light, green light!* Now that you know where potential points of false alarms are, use the app to arm and disarm the system while users in your home practice checking if the system is armed before opening windows and doors.
*Be sure to be ready to cancel any false alarms quickly during this game.
Know how much time you have
Talk with your family about how much time you have in regards to the:
- Exit and entry delay
- Cancel the alarm
Custom actions to arm and disarm home
Using your mobile app, you can set custom actions to disarm your home via:
- Scheduled times
Review the different ways to disarm the system with other users in your home.
Arming Stay and Arming Away
You will want to arm ‘Stay’ if you, pets, kids, or anything that will set off motion is in the home. Arm ‘Away’ if everyone (and pets) will be away from your home.
Know what to do in the case of a false alarm
Click here to watch a video about what to do in case of an alarm.