product features – touchscreen panel

product features – touchscreen panel

Written By

The Vivint Smart Home Team

The touchscreen panel is the hub of a vivint home automation system. It is important to get comfortable using the touchscreen panel because it is the feature you will use the most. I remember at first I thought I might hit a wrong button and set off our alarm, but I quickly learned there was no need to worry, as the touchscreen panel is unbelievably user friendly. It comes equipped with remote control capabilities and 24/7 two-way communication with vivint monitoring representatives.

Here are a few of many options and features of the touchscreen panel:

  • Arming the system: choose the security button from your home screen, press arm, then select either stay or away. Stay arms all sensors without activating motion detectors while away arms everything including all sensors and motion detectors.
  • Entry delay: you can uncheck entry delay so that the alarm sounds immediately when security is breached. (We do this at night when sleeping as we know we won’t be setting off any motion detectors.)
  • Silent exit: you can also check silent exit if you don’t need to hear the system count down for two minutes prior to arming.
  • Disarming the system: choose the security button on your home screen, select disarm, and then enter your numeric code to turn off the system.
  • Panic button: it’s important to know how to act quickly to seek safety in an emergency situation. In the event of emergency plus the panic button (+ symbol). Three options will appear: panic, fire, or emergency (medical). Press and hold whichever emergency button you need for 2 seconds and vivint monitoring representatives will confirm the emergency through the touchscreen panel’s two-way voice feature. Once you speak with a representative, they will immediately send emergency personnel. Even more, if you are unable to respond, they will send emergency personnel anyway.
  • Sending a duress signal: a duress signal is to notify vivint of an emergency without alerting an intruder that you are calling for help. Simply press the security button on your home screen, choose disarm, and enter duress code “2-5-8-0.” This will notify vivint to immediately dispatch police to your home.
  • Bypassing a zone: If you’d like to arm your system but deactivate certain zones, you can bypass a zone by selecting security and then menu from the home screen. Press toolbox followed by bypassed sensors. Enter your master code and touch all zones you would like to bypass. Click the home button to then arm your system.
  • Changing your user code: start by selecting security and then the menu from the home screen. Next choose toolbox, then user codes, and enter your current master code (chosen on installation day). Select the code you’d like to change (user 1 is the master), then press change user pin. Enter your new code twice and press ok to confirm.
  • Weather alerts: it’s super helpful to simply press the home button on your touchscreen panel to view a graphic of the day’s weather forecast as well as current high and low temperatures. It’s also comforting to know that the touchscreen panel automatically issues an audible notification in the event of severe weather alerts.
  • Customizing the chime settings: press security and then menu from your home screen. On the right there will be two checkbox options: chime (doorbell sounds) and voice (tells you the specific sensors that are open). Check each box to activate either one. To customize your chime tone, choose security, menu, and toolbox from your home screen. Select chime setup and enter your master code. Choose the specific sensor you’d like to change the chime tone and select the tone you’d like from the menu provided.
  • Changing the backlight timeout: it only takes a minute to change how long the screen remains lit after using the touchscreen panel. From the home screen, press security, then menu, and toolbox. Press the right arrow to select backlight timeout. Select the amount of time you would like the backlight to remain on by default.
  • Viewing system history: begin by pressing the home button. Select security, menu, and toolbox, then enter your master code. Press the up and down arrows to move through your system’s history. Select filters in the lower right corner to adjust which events you view in the system history and check any options you would like to see and deselect any system options you would like to hide. Press ok to save.
  • Adjusting brightness and volume: from the home screen, select security, menu, toolbox, and enter your master code. Select brightness/volume and press up or down buttons to adjust volume and brightness. Press ok to save.
  • Setting the date or time: your system should automatically adjust to daylight savings time, but if you ever need to manually adjust the date or time on your touchscreen panel, it’s an easy process. From the home screen, select security, menu, toolbox, and then enter your master code. Press the right arrow and select set date/time. Use the up and down arrows to change the date and time and press ok to save.

I hope you found this information helpful. While there are tons of features and settings, I’ve found using the touchscreen panel to be very intuitive.