security companies posing as vivint in your area

security companies posing as vivint in your area

Written By

The Vivint Smart Home Team

Here at Vivint, we try to create a unique customer experience—and that means protecting you and your family in every way possible. We do this in a number of ways, including our award-winning customer service and monitoring.

Unfortunately, sometimes the things we protect you against aren’t burglars or fire.

We have heard that recently there have been security companies posing as Vivint representatives in your area.

Sometimes our customers are misled by representatives from alarm companies and unknowingly enter into another contract while they are still under contract with Vivint. We want to ensure that you are protected from this wrongful conduct.

We want to make sure you’re always dealing with an authentic Vivint representative. That’s why we encourage you to ask to see company ID if a representative claiming to be from an alarm company approaches you.

All Vivint representatives:

–        Wear a Vivint or ARM uniform

–        Carry a Vivint identification badge

–        All Vivint technicians drive a Vivint vehicle

You can verify the identity of any Vivint representative by visiting or calling 866.870.2268.